GENERAL TERMS AND CONDITIONS
Welcome to our website. If you continue to browse and use this website you
are agreeing to comply with and be bound by the following terms and
Himachal relationship with you in relation to this website.
The term 'Leisure Himachal ' or 'us' or 'we' refers to the owner of
the website whose registered office is Manali. Our company registration
number is. The term 'you' refers to the user or viewer of our website.
� The content of the pages of this website is for your general information
and use only. It is subject to change without notice.
� Neither we nor any third parties provide any warranty or guarantee as to
the accuracy, timeliness, performance, completeness or suitability of the
information and materials found or offered on this website for any
particular purpose. You acknowledge that such information and materials may
contain inaccuracies or errors and we expressly exclude liability for any
such inaccuracies or errors to the fullest extent permitted by law.
� Your use of any information or materials on this website is entirely at
your own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information
available through this website meet your specific requirements.
� This website contains material which is owned by or licensed to us. This
material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in accordance
with the copyright notice, which forms part of these terms and conditions.
� All trade marks reproduced in this website which are not the property of,
or licensed to, the operator are acknowledged on the website.
� Unauthorised use of this website may give rise to a claim for damages
and/or be a criminal offence.
� From time to time this website may also include links to other websites.
These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
� You may not create a link to this website from another website or document
without Leisure Himachal 's prior written consent.
� Your use of this website and any dispute arising out of such use of the
website is subject to the laws of India or other regulatory authority.
"We as a merchant shall be under no liability whatsoever in respect of any
loss or damage arising directly or indirectly out of the decline of
authorization for any Transaction, on Account of the Cardholder having
exceeded the preset limit mutually agreed by us with our acquiring bank from
time to time"
As part of our
effort to provide you hassle-free, enjoyable holiday the 'Terms and
Conditions' below is our contract with you to prevent misunderstandings
between the tour escorts/facilitators, the company and you at any time in
the course of the travel. Please spare us some of your valuable time. We
require you to read and ACCEPT all the terms and conditions, before you
contract our services.
Validity and Accuracy
information our website and company brochures have been published in April
2014, replacing ALL previous information.
�Passenger(s)/You/Guest/client� means the person/persons in whose name/on
whose behalf booking or registration is made.
�Company/We/Us� means Leisure Himachal
escorts/facilitators� means tour guides, independent contractors including
hoteliers, transports representatives or any other person or organization
who has been selected by the company to render services to the Passenger(s).
pertaining to the tour and travel, travel-related services, adventure
activities conducted by the Company, and any claim arising there-under shall
be subjected to Kullu, H.P., India jurisdiction only.
We are travel
and holiday organizers only. We do not provide insurance services. We also
do not process claims of any kind. All adventure activities are risky
sports, involvement in such activities is guest(s) own choice / risk and we
do not take any responsibility for mishaps or accidents. We do not accept
provided is generally on a twin sharing bases so single occupancy, arising
for whatever reason, will cost more. Extra bed will also be charges as per
hotel specified rates. Guests will have to abide by the check-in/out time of
the respective hotels. Early arrivals/late departures or overstays due for
whatever reason is the responsibility of the guests themselves. Use of hotel
services and amenities are the responsibility of the guests.
There is a pre-set menu for
meals as per the tour program. We reserve the right to change the meal
arrangements if circumstances demand us to do so. A tour participant
missing a meal for whatever reason can not the meal missed.
Our cars are allotted on the
booking priority basis. Each transport operators have their own set of rules
that must be complied. The company is not liable to any dispute arising from
non-compliance of such rules. Any damages caused by you during the travel
shall be payable by you.
Health Matters. All baggage and
personal effects shall be at all times and in all circumstances, the
responsibility of passengers. Leisure Himachalis
not responsible for any type of loss and damage (baggage or person). Health
matters should be the sole responsibility of the traveler. Adequate travel
insurance cover is strongly recommended. It shall be duty of the guest to
inform the Company of any medical condition(s) that may affect his ability
to undertake the activities or could negatively affect the interest of the
group. Under such situation, the Company reserves the right to deny the
guest participation in some of the activities with no refund.
may make amendments to the itinerary, due to unforeseen developments such as
unavailability of sights, adverse climatic conditions etc. In some cases
such changes could mean extra charges but you will be informed of the
complete details. In the event of the Company exercising its rights to amend
any aspect of the services, the guest(s) shall have to continue with the
program as amended.
paid at the time of booking, is non-refundable. We do not accept any
form of cheques. The bookings will be processed only after 25% of the total
amount has been paid. The full amount must be paid fifteen days before the
tour/stay starts. We will send a reminder of full payment 20 days before the
tour/stay starts. Failure to deliver complete payment will result in
cancellation of the arrangement. For instant bookings or on-the-spot
booking, 100% payment is required before bookings are processed.
will be in the same currency used in the payment and at no interest.
The company does not assume responsibility for the difference the local
currency value due to fluctuation of exchange rates. Processing of
cancellation must be done by formally writing to the Company. The request
will be acted on in a working day except Sat/Sun and national holidays.
timelines and refund
60 days pre-travel
80% of the amount
paid will be refunded
50% of the amount
paid will be refunded
25% of the amount
paid will be refunded
15% of the amount
paid so far refunded
Less than 15 days
It is the sole
responsibility of the guest(s) to collect in time and hold valid travel
documents and statutory clearances, such as passports, visas, confirmed
air/rail tickets, insurance and medical insurance certificates, any other
document used to confirm an arrangement with service provider and other
statutory certificates, to enable him/her to travel on tour. It is the
guest(s) responsibility to collect in time, the necessary travel documents
or other documents from the booking office. Essential travel documents must
be in the hands of the Owner at all times, and be ready in case of checks by
documents are non-transferable. The company will not accept request for help
in replacing lost documents. If in the course of the tour, a guest(s) is
refused entry by authorities due to missing personal document, the guest can
not claim compensation from the company.
We treat all
information furnished by you as confidential and will exercise extreme
discretion in using the information. However, we may be constrained to
disclose the information furnished by you, if such disclosure is required by
law or by an order of the court or the rules, regulations & enquiry by any
govt./statutory agency having regulatory authority over the Company. The
company also reserves the right to publish the guests' photograph or group�s
photograph taken during the tour.
acceptance and/or signature on the booking form shall mean complete
acceptance of the 'Terms and Conditions' contained herein by the guest(s).
In case of one person is acting in behalf of the other members of the Group
signing the 'I ACCEPT�, it shall be deemed that the others have duly
authorized the concerned signing person. The signing person has to write
down the names of the members under his name.