part of our effort to provide you hassle-free, enjoyable holiday the
'Terms and Conditions' below is our contract with you to prevent
misunderstandings between the tour escorts/facilitators, the company
and you at any time in the course of the travel. Please spare us
some of your valuable time. We require you to read and ACCEPT all
the terms and conditions, before you contract our services.
Information Validity and Accuracy
information our website and company brochures have been published in
April 2014, replacing ALL previous information.
“Passenger(s)/You/Guest/client” means the person/persons in whose
name/on whose behalf booking or registration is made.
“Company/We/Us” means Leisure Himachal
escorts/facilitators” means tour guides, independent contractors
including hoteliers, transports representatives or any other person
or organization who has been selected by the company to render
services to the Passenger(s).
disputes pertaining to the tour and travel, travel-related services,
adventure activities conducted by the Company, and any claim arising
there-under shall be subjected to Kullu, H.P., India jurisdiction
Scope of Activity
travel and holiday organizers only. We do not provide insurance
services. We also do not process claims of any kind. All adventure
activities are risky sports, involvement in such activities is
guest(s) own choice / risk and we do not take any responsibility for
mishaps or accidents. We do not accept any claim.
Accommodation and Transport
Accommodation provided is generally on a twin sharing bases so
single occupancy, arising for whatever reason, will cost more. Extra
bed will also be charges as per hotel specified rates. Guests will
have to abide by the check-in/out time of the respective hotels.
Early arrivals/late departures or overstays due for whatever reason
is the responsibility of the guests themselves. Use of hotel
services and amenities are the responsibility of the guests.
Meals. There is a
pre-set menu for meals as per the tour program. We reserve the right
to change the meal arrangements if circumstances demand us to do
so. A tour participant missing a meal for whatever reason can not
the meal missed.
Transport. Our cars are
allotted on the booking priority basis. Each transport operators
have their own set of rules that must be complied. The company is
not liable to any dispute arising from non-compliance of such rules.
Any damages caused by you during the travel shall be payable by you.
Safety and Health Matters.
All baggage and personal effects
shall be at all times and in all circumstances, the responsibility
of passengers. Leisure Himachalis
not responsible for any type of loss and damage (baggage or person).
Health matters should be the sole responsibility of the traveler.
Adequate travel insurance cover is strongly recommended. It shall be
duty of the guest to inform the Company of any medical condition(s)
that may affect his ability to undertake the activities or could
negatively affect the interest of the group. Under such situation,
the Company reserves the right to deny the guest participation in
some of the activities with no refund.
Sometimes we may make amendments to the itinerary, due to unforeseen
developments such as unavailability of sights, adverse climatic
conditions etc. In some cases such changes could mean extra charges
but you will be informed of the complete details. In the event of
the Company exercising its rights to amend any aspect of the
services, the guest(s) shall have to continue with the program as
amount paid at the time of booking, is non-refundable. We do
not accept any form of cheques. The bookings will be processed only
after 25% of the total amount has been paid. The full amount must be
paid fifteen days before the tour/stay starts. We will send a
reminder of full payment 20 days before the tour/stay starts.
Failure to deliver complete payment will result in cancellation of
the arrangement. For instant bookings or on-the-spot booking, 100%
payment is required before bookings are processed.
refund will be in the same currency used in the payment and
at no interest. The company does not assume responsibility for the
difference the local currency value due to fluctuation of exchange
rates. Processing of cancellation must be done by formally writing
to the Company. The request will be acted on in a working day except
Sat/Sun and national holidays.
Cancellation timelines and refund
80% of the
amount paid will be refunded
50% of the
amount paid will be refunded
25% of the
amount paid will be refunded
15% of the
amount paid so far refunded
the sole responsibility of the guest(s) to collect in time and hold
valid travel documents and statutory clearances, such as passports,
visas, confirmed air/rail tickets, insurance and medical insurance
certificates, any other document used to confirm an arrangement with
service provider and other statutory certificates, to enable him/her
to travel on tour. It is the guest(s) responsibility to collect in
time, the necessary travel documents or other documents from the
booking office. Essential travel documents must be in the hands of
the Owner at all times, and be ready in case of checks by local
Personal documents are non-transferable. The company will not accept
request for help in replacing lost documents. If in the course of
the tour, a guest(s) is refused entry by authorities due to missing
personal document, the guest can not claim compensation from the
Privacy of Information:
treat all information furnished by you as confidential and will
exercise extreme discretion in using the information. However, we
may be constrained to disclose the information furnished by you, if
such disclosure is required by law or by an order of the court or
the rules, regulations & enquiry by any govt./statutory agency
having regulatory authority over the Company. The company also
reserves the right to publish the guests' photograph or group’s
photograph taken during the tour.
Guest's acceptance and/or signature on the booking form shall mean
complete acceptance of the 'Terms and Conditions' contained herein
by the guest(s). In case of one person is acting in behalf of the
other members of the Group signing the 'I ACCEPT’, it shall be
deemed that the others have duly authorized the concerned signing
person. The signing person has to write down the names of the
members under his name.